Our Return Policy
You can return any unwanted items (excluding custom, personalised or made to order) for refund or exchange within 14 days of delivery. The products must be in brand new condition with all tags and protective stickers in place. Shipping costs are the buyers expense.

You can return any faulty products (including custom, personalised and made to order) within 30 days of delivery. Esoteric London will refund shipping costs.

Please contact us to get a returns authorisation number before sending any items.
All enquiries: